Effective date: 05-06-2023

This Privacy Policy outlines how Jewellery Makers (referred to as "we," "our," or "us") collects, uses, and protects the personal information you provide while accessing or using our website. We are committed to protecting your privacy and ensuring the security of your personal information.

Information We Collect

When you visit our website or interact with our services, we may collect certain information, including:

1. Personal Information: We may collect personal information such as your name, email address, phone number, and billing/shipping address when you place an order, create an account, or contact us for support.

2. Payment Information: If you make a purchase on our website, we may collect payment information, including credit card details, to process your transaction securely. Please note that we do not store credit card information on our servers.

3. Log Data: Our servers automatically collect certain information when you access our website, including your IP address, browser type, operating system, referring/exit pages, and timestamps. This information is used for system administration, analyzing trends, and improving the performance and functionality of our website.

4. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, personalize content, analyze website usage, and deliver targeted advertisements. For more information on how we use cookies, please refer to our Cookie Policy.

How We Use Your Information

We use the collected information for the following purposes:

1. Providing and Improving Services: We use your information to process orders, fulfill requests, and provide customer support. We also use the information to enhance and improve our website, products, and services.

2. Communication: We may use your contact information to send you important updates, newsletters, promotional offers, and marketing communications. You can opt-out of receiving marketing communications at any time by following the instructions provided in the communication.

3. Legal Obligations: We may use and disclose your information as required by law, legal processes, or regulatory authorities. This includes responding to legal requests, enforcing our terms and conditions, protecting our rights, and ensuring the safety of our users.

Information Sharing

We may share your personal information with third parties in the following circumstances:

1. Service Providers: We may engage trusted third-party service providers to perform various functions on our behalf, such as payment processing, shipping, customer support, and analytics. These service providers have access to your personal information only to the extent necessary to perform their services and are obligated to maintain the confidentiality and security of your information.

2. Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred to the acquiring entity or merged with the new entity, subject to the provisions of applicable privacy laws.

Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

You have certain rights regarding your personal information, including the right to access, update, correct, and delete your information. You may also have the right to restrict or object to the processing of your information and request data portability. To exercise your rights or for any inquiries regarding your personal information, please contact us using the information provided below.

Links to Third-Party Websites

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.