INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What type of laboratory diamonds do you offer?

 Our laboratory specializes in producing CVD diamonds, which are created using the chemical vapor deposition method. While other types of lab diamonds, such as HPHT, exist in the market, as of today (2023), CVD diamonds are the only ones that are indistinguishable from natural diamonds, offering an exquisite alternative.

Can I find a more affordable piece of jewelry with similar characteristics?

Typically, finding a comparable piece of jewelry at a lower price is unlikely. As manufacturers, we take pride in offering the best prices available. Beware of suspiciously low-priced items, as they often indicate compromised quality. Our commitment to customer satisfaction drives us to invest significantly in the production of our diamonds and jewelry, ensuring unparalleled craftsmanship.

Where are your diamonds produced?

Our state-of-the-art laboratories are situated in San Francisco, United States. By proudly carrying the “MADE IN AMERICA” label, our diamonds distinguish themselves from the majority of lab-grown diamonds produced in China and India, which are generally associated with lower quality.
Can I have a piece of jewelry designed according to my personal preferences?
Absolutely! Share your vision with us, and together we will create a detailed sketch and model to craft the ring of your dreams. Our skilled team is dedicated to bringing your unique design to life, ensuring an extraordinary piece that reflects your individuality. 

Do you offer a warranty?

 As the foremost laboratory diamond brand in Israel, we prioritize delivering jewelry of the utmost quality. In the event of any issue with the setting, we provide a comprehensive two-year warranty, covering repairs at no additional cost. Please note that the warranty does not cover the loss of the stone.

What sets you apart as the preferred choice?

 By being members of the esteemed diamond exchange, we adhere to stringent international regulations, guaranteeing the highest level of reliability. Furthermore, purchasing directly from the manufacturer grants you additional advantages, including competitive pricing and direct access to expert guidance.

What materials are used in your jewelry?

All our jewelry is exclusively crafted from gold. We refrain from using silver due to its tendency to tarnish and lack of hypoallergenic properties. However, upon special request, we can accommodate orders for jewelry made of platinum or titanium.

Do your jewelry pieces come with certificates?

 As the leading manufacturers of laboratory diamonds in Israel, we subject all diamonds over 1 carat to rigorous examination by the most reputable gemological institutes in the world, such as GIA and IGI (some branches excluded). This ensures that each diamond is accompanied by the highest standard of certification, unlike many diamonds on the market today that are certified by their Indian branches.

What about diamonds under 1 carat?

 Even for diamonds below 1 carat, we can provide a certificate upon customer request. While it may not be customary to issue certificates for smaller diamonds, we maintain this option to accommodate discerning clients who seek assurance and transparency in their purchase.

Why should I consider purchasing diamond jewelry online?

 The increasing trend of online shopping is a testament to its convenience and reliability. Our website offers a seamless and secure browsing experience, allowing you to explore our comprehensive collection from the comfort of your home or office. Avoid the hassle of visiting physical stores during busy hours or dealing with parking issues. With detailed information available for each piece, you can make an informed decision and have your chosen jewelry delivered directly to your doorstep.

What payment methods do you accept?

 As a reputable company, we accept various payment methods, including cash, bank transfers, credit cards, and other secure payment options. To streamline the process, we recommend scheduling a meeting or reaching out to us via WhatsApp (simply click on the icon accompanying the product and send us

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